Tile Installation

Tile Installation and Cleaning

Interior wall & floor tile Except Glass (Glass Tile Installation & Specs)

Install the tile mural using conventional tile adhesives and tools. Care must be taken not to scratch the face of the tiles with hard objects, such as other tiles or metal tools. Normal use of tile backerboard and leveling materials are required as with conventional tile, particularly where moisture or possible leakage could occur. It is best to be sure that no air pockets are left under the tile in the adhesive ‘bed.’ Brief tile installation video.

Custom tiles for large murals are numbered on the back and marked for layout by row (horizontal) and column (vertical). Small murals may simply be laid out and transferred to the wall for attachment.

Use denatured alcohol, mineral spirits or glass cleaner for clean up, with a soft cloth or sponge. Do not use extremely strong chemicals such as muriatic acid, acetone, gasoline, or lacquer thinner for clean-up after tile installation.

Custom tiles may be used in any interior commercial and residential environment for wall installation (see our Exterior Grade tiles for extended sun exposure). Installations subject to moisture or temperature fluctuations should be grouted to prevent seepage around the tiles. Note that our Ceramic floor tiles also install with conventional tile adhesives and tools and should be grouted. Observe all usual precautions for preparation as with conventional floor tiles (leveling, stability, cleanliness).


Use silicone grout or non‑abrasive (unsanded) tile grout. Set your tiles with adhesive and grout them in after the period of time recommended by the adhesive manufacturer. (Recommendations: LATICRETES 1600 Series Tri‑Poly Fortified Unsanded Grout by LATICRETE International, Inc., Bethany CT 06524‑3423 USA, (800) 243‑4788 ext. 235, www.LATICRETE.com. For exterior use, mix with LATICRETE 1776 Grout Admix Plus in place of water to provide a dense, colorfast grout joint that inhibits stain causing bacteria, mold and mildew growth; also suitable for interior.) Only porcelain or glass tiles should be considered for exterior use in climates subject to frost. Avoid prolonged direct sunlight exposure. For the best in exterior durability, order our kiln-fired outdoor tiles rather than interior wall tiles.


As with any tile, custom imaged tiles should be cleaned using a non-abrasive cleaner, such as Scrubbing Bubbles, Lysol Tub & Tile, Fantastik, glass cleaner or denatured alcohol with a non-abrasive sponge or cloth. The tiles are resistant to dilute bleach. Do not use extremely aggressive chemicals such as muriatic acid or acetone. Tile generally requires little care beyond regular cleaning with a soft cloth and gentle soap that contains no acids. We recommend avoiding the use of cleaners that contain any acids that may cause etching and damage to glazes.

Floor tiles: Tile floors are actually rather easy to care for and are nearly maintenance free.  Proactively, keep debris such as sand and/or dirt off of the floor. Debris can be abrasive to a tile floor surface. Regularly vacuuming and/or sweeping with a dust mop will prevent surface scratching. Deeper cleaning of a tile floor can be accomplished using a damp mop and non-abrasive cleaning solution. React to spills immediately by wiping them up and then cleaning the spill area using a sponge, with a tile cleanser and water mixture. This will protect the tiles’ appearance and prevent any potential staining from occurring.

Place walk-off mats at entryways and area rugs in high traffic or water susceptible areas to collect dirt and debris. The mats and rugs should be shaken out as necessary to remove debris. Depending on what type of furniture you have, you may want to install feet protectors. Be extremely careful when moving furniture, ensuring the piece is lifted up and then carried to its location. Dragging furniture across a tile floor will result in surface scratches.

Q: What if there’s breakage during tile installation?
A: Dependable Printing & Imaging can supply replacement tile. For this purpose, we keep a digital file of every mural produced for at least one month. Shipping on replacement tiles is not included.

Q: Can these murals be installed outside?
A: Imaged tiles should not receive prolonged direct sunlight but can be placed under awnings and on north-side exposures. Our Tumbled Porcelain Tiles and Glass Tiles are perfect for climates that experience freezing temperatures due to their frost resistance. Periodic or intermittent sun exposure will not damage the image. For extended sunlight exposure, we have Exterior Grade tiles.