Installation and Care of Custom Tiles and Murals

Installing custom tiles is nearly identical to techniques for unprinted tiles. Install the tile mural using conventional tile adhesives and tools (note: for glass tiles – link here). Care must be taken not to scratch the face of the tiles with hard objects, such as other tiles or metal tools. Regarding floor tiles: be sure that no air pockets are left under the tile in the adhesive ‘bed.’ Brief tile installation video.

Custom tiles for large murals are numbered on the back and marked for layout with a printed grid picture.

You can use denatured alcohol, mineral spirits or glass cleaner for final clean up with a soft cloth or sponge. Do not use extremely strong chemicals such as muriatic acid, acetone, gasoline, or lacquer thinner for cleaning the tiles.

Custom tiles may be used in any interior commercial and residential environment for wall installation (see our Exterior Grade tiles for extended sun exposure). Installations subject to moisture or temperature fluctuations should be grouted to prevent seepage around the tiles.

Grouting:
Use silicone grout or non‑abrasive (unsanded) tile grout (outdoor tiles – may use any type grout, due to superior scratch resistance). Set your tiles with adhesive and then grout after the period of time recommended by the adhesive manufacturer. We recommend porcelain or glass tiles for exterior use in climates subject to frost. Avoid prolonged direct sunlight exposure unless using our outdoor tiles – for exterior use, order our kiln-fired outdoor tiles rather than interior ceramic wall tiles.

Cleaning
As with any tile, custom imaged tiles should be cleaned using a non-abrasive cleaner, glass cleaner or denatured alcohol with a non-abrasive sponge or cloth. The tiles are resistant to dilute bleach. Do not use extremely aggressive chemicals such as muriatic acid or acetone. Tile generally requires little care beyond regular cleaning with a soft cloth. We recommend avoiding the use of cleaners that contain any acids that may cause etching and damage to glazes.

Floor tiles: Tile floors are actually rather easy to care for and are nearly maintenance free.  Proactively, keep debris such as sand and/or dirt off of the floor. Debris can be abrasive to a tile floor surface. Regular vacuuming and/or sweeping with a dust mop will prevent surface scratching. Deeper cleaning of a tile floor can be accomplished using a damp mop and non-abrasive cleaning solution. React to spills by wiping them up and then cleaning the spill area using a sponge, with a tile cleanser and water mixture, if necessary. This will protect the tiles’ appearance and prevent any potential staining from occurring.

Place walk-off mats at entryways and area rugs in high traffic or water susceptible areas to collect dirt and debris. The mats and rugs should be shaken out as necessary to remove debris. Depending on what type of furniture you have, you may want to install foot protectors. Be careful when moving furniture, ensuring the piece is lifted up and then carried to its location. Dragging furniture across a tile floor will result in surface scratches.